See our member response to COVID-19 Cares Act. A DCFSA is an account that lets you use pre-tax dollars to pay for eligible dependent care expenses. Exciting News! We will share additional information about how you will access your benefits well in advance of any changes. No. Current open enrollment plans will remain as scheduled. If you are a human, ignore this field. Continuously refine and optimize *Excluding some holidays. No. You will continue to work with your current contact at either HealthEquity or WageWorks. FSA FSA FSA HSA HSA HSA. Contact us if you are not able to find answers to your questions. You will be notified well in advance if any debit card changes occur. The online member portal is a powerful tool that gives you access to all account management features. Only HealthEquity delivers the integrated solutions you need to simplify benefits and truly impact people’s lives. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to help working families connect health and wealth. The Company accelerated its integration efforts and achieved its previously stated goal of $50 million in run rate synergies by the end of this second quarter, more than a year ahead of schedule. Our Purple culture helped us become the nation’s largest independent custodian of health savings accounts (HSAs). The toll-free number for the COBRA Member Services team is 877.722.2667. You can continue accessing your account as usual through separate portals as you do now. Download FAQs PDF. Although the deal is done, you will not see any disruption or changes in your service in the near term. WageWorks makes it easy to find the answer with our Frequently Asked Questions (FAQs). 866.346.5800. * Important message: When accessing this site for the first time, you will be required to complete our registration process. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to … What is a Flexible spending Account? Call Member Services. Education that helps families spend less today and save more for tomorrow. We'll be happy to help you. Check out Engage360, our proven approach to engagement designed specifically for benefits professionals. The CARES Act . Will fees associated with my account change? Strong privacy protections benchmarked against industry standards. Media Contact Stephanie Sonoda 801-727-1243 pr@healthequity.com. Our top priority throughout the integration is to continue to deliver the remarkable service you expect from us and provide you more solutions from the combined organization. Enter your bank account’s routing number, account number, financial institution name and indicate how the account will be used. HealthEquity introduces 401(k) integrations to its product lineup. Will my Open Enrollment (OE) 2020 be impacted by the acquisition? Our combined product portfolio will remain the same with HSAs, FSAs, HRAs, COBRA and commuter accounts. An adaptable fit for your specific requirements, offering multiple ways for users to pay and get reimbursed. Will customer service phone numbers stay the same? A remarkable benefits partner. How should I access my account? Introducing. 6. We will notify you of any changes going forward regarding account access. You will continue using your HealthEquity or WageWorks debit card. No. The value we place on delivering remarkable service, above and beyond what others expect. Do I still contact the same employer services? WageWorks integration and increased synergy target. We are available 24/7.*. The Investor Relations website contains information about Healthequity Inc.'s business for stockholders, potential investors, and financial analysts. 7. You can also call the card activation line at 866-296-2852. Yes. See the latest FSA and DCFSA rule changes and, HealthEquity and WageWorks Have Combined to Create, New law brings exciting benefits for your HSA, FSA and HRA, Healthcare Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (FSA), Benefit Enrollment, Eligibility and Direct Billing, Seattle Ordinance Requires Commuter Benefits for Employees, WageWorks Launches Preferred Broker Program, WageWorks Shares Legislative Insights, Busts Health Savings Account Myths at Key Industry Events. We will notify well in advance if any debit card changes occur. Flexibility without extra fees, giving users options to save and spend how they wish. You will be notified of any changes before they occur. Identify opportunities for improvement. What if my employees have accounts at both HealthEquity and WageWorks? HealthEquity has a service center based in Utah and WageWorks has service centers in Tempe, Irving, Milwaukee and Louisville. For help with the broker portal, call us at 877.949.6727. Transaction would create the premier provider of HSAs and additional consumer-directed benefits. If solely used for reimbursement, account verification is not required. New law brings exciting benefits for your HSA, FSA and HRA {See the latest updates} COVID-19 and your Commuter Benefits . Members will continue to access both accounts through their HealthEquity and WageWorks portals. Migration timelines will be determined once we have completed a thorough evaluation of all our platforms and what is required for migration onto or off of those various platforms. Using the HealthEquity member portal, you can check your balance, review transactions, view insurance claims, invest in mutual funds, pay providers and submit for reimbursement. A WageWorks® Health Savings Account (HSA) is like a 401(k) for healthcare. You will not have any immediate changes or disruption to your account(s) or service. We will provide more information as soon as it is available. I am an Employee In the near term, you will not have any changes or disruption to your account(s) or service. The Health Savings Score™ officially launches, delivering a first-of-its-kind analytics tool to help organizations maximize HSA utilization. Combining HealthEquity, one of the largest HSA providers and WageWorks the leading provider of FSA and HRAs allows us to provide an end-to-end platform to help you spend smarter while saving for healthcare now and into retirement. FILE PHOTO: The logo for WageWorks are displayed on a screen on the floor of the New York Stock Exchange (NYSE) in New York, U.S., May 21, 2018. You will be able to access your account as usual. Get the intelligence you need to make a difference for your people. If you cannot find the answer, please call us at 877-WageWorks (877-924-3967) or utilize the Live Chat function within your participant portal. TOTAL SOLUTION. A remarkable benefits partner . 5. Direct connection to hundreds of transit authorities and parking locations nationwide, plus effortless ways to pay. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to … From the 'My Account' tab of the member portal, select 'Manage Cards.' You can also make your monthly premium payment online via debit/credit card or ACH bank transfer. Your benefit(s) under WageWorks will remain in place as we begin introducing HealthEquity to you, our valued member. We have committed to invest $80 to $100 million over the next 2 to 3 years to ensure a remarkable experience. I would like to chat with someone about how to implement cost-savings strategies. You will be notified of any changes before they occur. Will my employees have the same member services contact number? Streamlined Onboarding. Only HealthEquity delivers the integrated solutions you need to simplify benefits and truly impact people’s lives. 2020. What if I have an account at both HealthEquity and WageWorks? Easy-to-use, self-service tools for employees and simple administration for you. Right away, you’ll get a dedicated implementation manager to help guide you through the entire process. Stay tuned for updates. No. There will not be any changes to the benefits or services clients and participants currently receive today as a result of the acquisition. Company Name* Please provide company name. Do I still contact the same member services? Yes. You will continue to access both accounts through your HealthEquity and WageWorks portals. 2019. What is a dependent care flexible spend account? For now, all customer service phone numbers will remain the same. January 28, 2021. Customized reimbursement for anything from fitness to travel to smoking cessation. If any fees associated with your account change, we will notify you in advance. Confirm Profile & Preferences. Select Preferences. Announces $80-100 Million Investment in Remarkable Service. HealthEquity and WageWorks Have Combined to Create. Announces $80-100 Million Investment in Remarkable Service. We invite you to review the frequently asked questions listed below. Yes. COM COM COM. You will continue with the same fee structure you have currently. No. Language Assistance/Non-Discrimination Notice, Asistencia de Idiomas/Aviso de no Discriminación. DRAPER, Utah--(BUSINESS WIRE)--Apr. 24/7/365 support. I am an Employer Don’t think of it as money deducted from your paycheck—think of it as money added to your wallet. I am a Broker, Attention Employers: COVID relief is now available. Ready-to-use tools to help you make the most of your WageWorks benefits. Yes. Back to Top. To do so, visit mybenefits.wageworks.com and complete the registration process. Your employees will continue to contact either WageWorks or HealthEquity member services. HealthEquity helps you make your HSA easy to use. You can use an FSA to save on average 30 percent 1 on healthcare costs. We will share additional information about how you will access your benefits well in advance of any changes. HealthEquity completed its acquisition of WageWorks on August 30, 2019. Skip to content. Find the image of the card you want to activate and click the 'Activate Card' button. Can I still access my account at WageWorks? The HealthEquity Health Savings Score helps organizations track, measure and optimize member health savings. Flexible Spending Accounts. The location of our service centers will not change. We are committed to meeting your service expectations. The deal was finalized and HealthEquity and WageWorks officially became one company on August 30, 2019. You will continue accessing your account through either the WageWorks or HealthEquity portals. Register as a broker now. One team delivering an end-to-end solution on a single platform. Will customer service phone numbers stay the same? Here is a list of healthcare forms, commuter forms, dependent care forms, COBRA forms, eligible expenses forms, and more. Convenient payment choices and a $500 carryover to drive up adoption. Contact Member Services. WageWorks is now a part of HealthEquity. Benchmark against industry peers. We are actively engaged in delivering the exemplary service and speed to resolution you expect. Total solution. Use single sign-on access to employer portals. Gain visibility into program effectiveness. 4. Next. If you are unsure of your login credentials, please contact member services for assistance at the phone number located on the back of your HealthEquity debit card. Money deducted from your paycheck—think of it as money added to your account as usual separate... Locations nationwide, plus effortless ways to pay brings exciting benefits for your HSA, and... Clients or participants have to do so, visit mybenefits.wageworks.com and complete the registration process HSA to! 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